Made Tougher.Me and MusicforWODs; co-founded FastCustomer and; consulted on content and UX with companies like Coldwell Banker and Ben & Jerry’s; mentor at 500 Startups.

Here’s what I look like:

Here’s what I talk about:

* Content-first Design (40m)
* Building Trust with Customers
* Lean Content
* Using Words that Help People Find You, Understand You, and Choose You (5m)
* Writing Content for Usability (90m)

I’m not accepting new clients, but here’s a list of awesome people who might be.